lewproP L
map-marker Atlanta, Georgia

BM Pharmacy-Did not deliver product or issue refund

Updated by user Jan 04, 2012

BM Pharmacy update to my Prior Posting.....

I recant my last accusation of BM Pharmacy being fraudulent. They did finally take care of my order after 11 weeks. I do suggest that they improve their mode of operation, i.e., the shipping process, internal communications and order follow-up/follow-through.

After communicating with them 3 times over a six-week period about my overdue (or lost) order and another 3 times over a three-week period for a refund, I finally did receive a cash refund from them. A few days later I did receive my pill order which was postage date stamped in the island of Seychelles on 10/13/11. It took 11 weeks to arrive at my address!

Original review Dec 16, 2011
I ordered products from BM Pharmacy on Oct 13, 2011. They stated the products would arrive 5-21 days after the payment cleared. My account was debited on 10/17/11. After 21 days I called them to state I did receive the product. They stated that they shipped the product on 10/15/11 but could not provide any confirmation. They asked me to wait another 7 days and assured me I would have the products by then. I waited another 8 days and did not receive the product. Again, I communicated with them and they stated that the product would be there in 7-10 days. After 10 more days, I requested a refund. They told me it would take 48 hours to process. I never received the refund and contacted them once again. They assured me that my account would be refunded in 5-7 days - to date, 12/16/11, no refund. From all the other complaints I have recently read on-line on this company, I can only assume this company is a sham, fraudulent, bogus or just terribly out of control. Something needs to be done about this company. I do not recommend buying any products from them.
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Loss:
$110
Jay G Xlf
map-marker Meraux, Louisiana

BM Pharmacy - Credit Card Fraud

The day after I charged an order with BM Pharmacy - which seems to have locations all over the globe, obscuring where they really are - 3 fraudulent charges appeared on my credit card. Fortunately my bank caught them and called me. They were all internet charges originating in Great Britain, BM's principal listed address. All were from different vendors, including PayPal. They post how secure they are... I submit that they're either just advertising the security, but not really paying for it, or they have internal issues, or someone has hacked their server. I found other comments online with exactly the same problem listed (afterwards of course).
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Harold E Iqg

Non receipt of ordered and paid medicines

Ordered medicines from BM Pharmacy on 2 October 2009. Order number 248256. Paid $112.50 and amount has been deducted from my account. Four different EMs to BM Pharmacy received no answers to them. I also experienced the same from an outfit calling itself Canadian Pharmacy and who will bombard you with several unsolicited offers daily using bogus Hotmail addresses. I have lost $226.71 with Canadian Pharmacy and $112.50 with BM Pharmacy. I did receive medicines fro BM Pharmacy a few years back and received what I ordered and it was for this reason I was a returning customer. This time I have been burned and can hardly recommend anyone taking the chance with them
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1 comment
Guest

I'm sorry to hear of these issues... I've been ordering generic viagra plus some antibiotics from BMpharmacy for a number of years without any problem whatsoever.

Once, when it took too long too arrive, then sent out another shipment and then the first one arrived! Shipping time can be tricky and you start to worry after a couple weeks, but cust service has always responded to me and I like that you have an account you can log into to check status. CC processing is a little strange, I admit, but they claim they only process it once they ship it. Anyway, no bad experience so far and I hope I never have these problems others describe.

I've actually recommended them to my friends...

One thing about shipping - I kept checking the box for shipping to go regular rather than certified (believe it or not, with my PO in NY Certified is actually worse, because they PO loses packages) but they sent certified anyway. last time, I put 'please do not send certified' in the comments window and they sent it correctly.

Anonymous

I have been ripped off in undelivered drugs

I have had the identical experience with BM PHARMACY and with CANADIAN PHARMACY. Once you have ordered they estimate a 3 week transit and when that expires you begin to worry. Then you try to make contact with there customer service people and you might as well write to the planet Mars as they never acknowedge receipt of your complaint nor do they show any sign of life. In total I have lost over $300.00 between these two companies and I cant recommended any stronger to avoid these discount on line people no matter how attractive they make it look. In the case of Canandian Pharmacy it is even worse as they use bogus accounts, all with Hotmail addresses to cover tracing them. This fraud has been reported to the FBI in the USA and Canada but with the massive frauds being exploited on the internet you can be sure it is at your risk and peril to order anything from either of these two. I will initiate a chain letter to advise folks to avoidthem like the plague.
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4 comments
Guest

Just wanted to put my 2 cents in.. I've made 8 orders w/ bmpharmacy over the last 3 or so years, about $100 each time, no major problems. One time they were out of something and contacted me via email for a substitution. They've been conscientious and reliable for me. I no longer bother to use "restricted delivery / signing option" since it always arrives (eventually) and I save a trip to the post office.

I will say however that the delivery time is a little tricky. A few times it took over 30 days to arrive. And (if you choose the registered mail option) you don't get a tracking # until the very end; by then, it sorta defeats the purpose of knowing what's going on.

The "generic viagra" is marked SEY-100, and the mailing envelope's postmark uses country code SC, both which point to the Seychelles Islands. I suspect that's where the manufacturing and packaging (of this and other meds) occurs.

1 more thing; for those of you that are very sensitive to the amount of active ingredient in your meds, have you noticed these meds being "weaker" than the name-brand versions? I've been self-correcting by increasing my dosage. Fortunately it seems all the meds are in pressed-pill form so it's easy to subdivide w/ a pill cutter.

Guest

I have been doing business w/bm pharmacy for about 3 years and have never had a problem. On one occasion i didnt recv what i ordered they re-sent it w/o question. In the meantime my original order arrived and for being honest and letting them know i recvd a substansial discount on my next order.

Guest

I used to be a satisfied customer of BM Pharmacy, but later the sent fake pills that didn't work and now they did not deliver at all, and I get no reply on my emails...

Guest

Just sharing my experiences... I have placed one order with BM Pharmacy, and received the product as promised in the time frame they quoted me.

Their communication to me via email was great, they advised me when it shipped, and also what to expect on my credit card statement. I will use them again.

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Lisa Arh
map-marker Fresno, California

BM Pharmacy - use caution, scam alert

We ordered from these guys a couple years ago, no problem. Refill order two weeks ago. Today i get an email request, here's the copy and paste.

::::Dear Lisa,

Thank you for your order.

As part of our security measures, we require a copy of the top section of your most recent credit card statement ? just showing your name, mailing address and credit card number.

This you may fax to us on free toll number 866 749 ****

Or you may scan and email the document to support@***.com

We understand that this may be inconvenient but we take great efforts in protecting our customers? account integrity.

Thank you for your understanding,

RegardsLynnCustomer service::::::

You gotta be freaking kidding me. I told her i would not send this to ANYONE for ANY REASON; the transaction already processed securely, and if the credit card suspected fraud they would have contacted US not them.

I then received this email:

:::::Dear Lisa,

BM Pharmacy thanks you for your order, however as our Credit Departmentdid not receive requested details relating to your Card statement, we advise the order has now cancelled.

Lisa, your account has now been credited USD169 please allow 8 business days for it to clear. It will appear on your card statement from: wcspay.com/petonline*********

Apologies for not being able to process your order, but we take great efforts in protecting our customers? account integrity.

RegardsLynnCustomer service::::::

They now refuse to answer any emails. This order was supposed to ship out last Saturday.

This was the email I received then.

::::::::::::::::::::::;Dear Lisa,

Thank you for contacting the helpdesk.

BM Pharmacy confirms order 22464 has been received and will be process and ship out Saturday the 23rd August via 1st class airmail:

SHIP TO: Lisa United States

Lisa you will be sent a 10% Loyalty reward voucher via email 24 hours after your order is ship.

:::::::

So be careful, something is up. I would suspect this order already shipped now they just want personal details. I will update later.

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6 comments
Guest

Another review indicated that after ordering, the card in question was used for false charges around the world. This site has been compromised.

Guest

We have ordered from this company several times with no major problems except one late delivery. However, today I tried to order and there was no click button for payment method by credit card.

When I contacted live help, they offered to take my credit card information and place the order. I declined and asked again why there was not an option to pay by credit card, only one for online check. Helpdesk then pretended to 'just notice' that the option was down and offered to send me a url where I could pay for the order. Quote from helpdesk, "Honestly, we just noticed this".

Sounds very fishy to me and I didn't order. I am afraid now to order because it sounds to me like someone has hacked the site, from the inside or out, to get bank and credit card information.

Guest

Just got to put in my 2 cents. After making a purchase I got email bombed with drug ads, people called my house wanting to see me meds, and my credit card got used in England and I had to cancel it.

I called BM Pharmacy to complain and they say no one else has had a problem. Google BM reviews and you will find all the horror stories.

Guest

I had no problems with BM Pharmacy. Everything went well.

I've only ordered once from them though. I don't know if I will again just because of all these people talking about CC fraud. Maybe they should work on getting a more secure credit card processing company or something. I would think of buying again if they could guarantee under penalty of law that my info is safe.

But all the fraud reports have scared me off from repeat business.

Guest

honestly i've learned these people are full of ***. I've been ordering from these people as well as several other companies that i see numerous stuf like this and it never happend.

I've had orders taking forever and have beena *** about it and they bent over backwards to give me my money and my meds. i think people's packages are getting caught at customs and they just want to complain or that these people's competitors and they themselves bad mouth each other on forums, posts, etc.

Guest

Credit card billed four weeks ago and still have not received order. Tried calling their 888 number and phone fails to even ring. Emailed twice and no response.

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Bri Dzm
map-marker Tacoma, Washington

Unrelated charge from a CO. I've never delt with

I noticed a mystrerious charge to my checking and called the bank. They recommended reasearching the site. I did some research and discovered that their web site would not open and google searches for wcspay.com turned up nothing. What I did find was numerous complaints about dealing with BM pharmacies and then having unknown charges put on the card used with BM pharmacies. This was only through googling wcspay and leaving off the .com The wcspay.com web sight would not even open. My charge was 169.00 for wcspay/petonline I have not idea who they are, but I would recommend avoiding BM pharmacy. I thought I was getting a good product, not set up to be ripped off in the future.
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Loss:
$169
Anonymous
map-marker Dayton, Ohio

BM Pharmacy WCSpay credit card fraud

I placed an order at an online pharmacy (BM Pharmacy) and credit card was charged through WCSpay.com (an outfit in Luxemborg) It seems soemwhere along the line my credit card picked up a "balance transfer" of $15000. I called the credit card company and now have to go through a card fraud bunch of BS. I emailed BM Pharmacy and www.wcspay.com in Luxemborg and asked them what was up. I actually called CapitalONe last friday to tell them to expect a $160 charge from overseas and THAT charge never showed up...just a massive balance transfer. go figure.
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Loss:
$160
1 comment
Guest

BM pharmacy is sister company of ED and More Pharmacy. THere are 100s of fake pharmacies that are involved a massive CC fraud ring ran by Alex Polyakov out of Russia.

There a no legit overseas pharms anymore. They will all send fake pills but will send real on small test orders trying to bait you in to larger fake orders. In the past Urantia was legit but the crooks had them closed down and now you deal with the scammers only.

The legit days are over. Buyer beware, The Pharmacy reveiwer and tracker are owned by the scammers also.