BM Pharmacy
Reviews and Complaints
BM Pharmacy-Did not deliver product or issue refund
BM Pharmacy update to my Prior Posting.....
I recant my last accusation of BM Pharmacy being fraudulent. They did finally take care of my order after 11 weeks. I do suggest that they improve their mode of operation, i.e., the shipping process, internal communications and order follow-up/follow-through.
After communicating with them 3 times over a six-week period about my overdue (or lost) order and another 3 times over a three-week period for a refund, I finally did receive a cash refund from them. A few days later I did receive my pill order which was postage date stamped in the island of Seychelles on 10/13/11. It took 11 weeks to arrive at my address!
BM Pharmacy - Credit Card Fraud
Non receipt of ordered and paid medicines
I have been ripped off in undelivered drugs
BM Pharmacy - use caution, scam alert
We ordered from these guys a couple years ago, no problem. Refill order two weeks ago. Today i get an email request, here's the copy and paste.
::::Dear Lisa,
Thank you for your order.
As part of our security measures, we require a copy of the top section of your most recent credit card statement ? just showing your name, mailing address and credit card number.
This you may fax to us on free toll number 866 749 ****
Or you may scan and email the document to support@***.com
We understand that this may be inconvenient but we take great efforts in protecting our customers? account integrity.
Thank you for your understanding,
RegardsLynnCustomer service::::::
You gotta be freaking kidding me. I told her i would not send this to ANYONE for ANY REASON; the transaction already processed securely, and if the credit card suspected fraud they would have contacted US not them.
I then received this email:
:::::Dear Lisa,
BM Pharmacy thanks you for your order, however as our Credit Departmentdid not receive requested details relating to your Card statement, we advise the order has now cancelled.
Lisa, your account has now been credited USD169 please allow 8 business days for it to clear. It will appear on your card statement from: wcspay.com/petonline*********
Apologies for not being able to process your order, but we take great efforts in protecting our customers? account integrity.
RegardsLynnCustomer service::::::
They now refuse to answer any emails. This order was supposed to ship out last Saturday.
This was the email I received then.
::::::::::::::::::::::;Dear Lisa,
Thank you for contacting the helpdesk.
BM Pharmacy confirms order 22464 has been received and will be process and ship out Saturday the 23rd August via 1st class airmail:
SHIP TO: Lisa United States
Lisa you will be sent a 10% Loyalty reward voucher via email 24 hours after your order is ship.
:::::::
So be careful, something is up. I would suspect this order already shipped now they just want personal details. I will update later.
Unrelated charge from a CO. I've never delt with
BM Pharmacy WCSpay credit card fraud
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I'm sorry to hear of these issues... I've been ordering generic viagra plus some antibiotics from BMpharmacy for a number of years without any problem whatsoever.
Once, when it took too long too arrive, then sent out another shipment and then the first one arrived! Shipping time can be tricky and you start to worry after a couple weeks, but cust service has always responded to me and I like that you have an account you can log into to check status. CC processing is a little strange, I admit, but they claim they only process it once they ship it. Anyway, no bad experience so far and I hope I never have these problems others describe.
I've actually recommended them to my friends...
One thing about shipping - I kept checking the box for shipping to go regular rather than certified (believe it or not, with my PO in NY Certified is actually worse, because they PO loses packages) but they sent certified anyway. last time, I put 'please do not send certified' in the comments window and they sent it correctly.